The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was delightfully spacious, providing a comfortable environment for the entire family to relax and unwind.” view full review
Delicious Breakfast
“The all-you-can-eat breakfast was truly amazing, offering a satisfying variety that left us all feeling full and happy.” view full review
Luxurious Bathrooms
“The modern bathroom was just what we needed, with ample space and lovely amenities that made showering a pleasure.” view full review
Fun for Kids
“My kids had a blast finding hidden Easter eggs in the room, adding an element of fun to our stay that they won't forget.” view full review
General
Wi-Fi
Guest Parking
Electric kettle
Room features
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Show more
Location
Brighton Road,
Epsom,
United Kingdom,
KT20 6BW,
Surrey
Map view
Brighton Road,
Epsom,
United Kingdom,
KT20 6BW,
Surrey
City landmarks
St Mary's
1.0
km
Coal tax post
1.0
km
Merland Rise Church
1.1
km
Golf Course
Kingswood Golf Club
2.2
km
Banstead Woods
2.5
km
Farm
Hobbledown Adventure Farm Park and Zoo
6.6
km
Church
Church of the Good Shepherd
2.0
km
3 Yew Tree Bottom Rd
Great Burgh Mansion
1.7
km
Methodist Church
1.7
km
Church
Church of St Andrew
2.0
km
Golf Course
Walton Heath Golf Club
3.3
km
Grandstand Rd
Epsom Downs View Point Carpark
2.5
km
War Memorial
2.0
km
St Ann's
2.0
km
Church
St Ann's Catholic Church
2.1
km
Church
All Saints Church
2.4
km
St Paul
2.4
km
Walton-on-the-Hill
3.2
km
Anglican Parish Church
2.4
km
211 Nork Way
Nork Park
3.3
km
Mere Pond
2.7
km
Cuddington Golf Club
3.3
km
Christ Church Banstead
2.7
km
Christchurch United Reformed Church
2.9
km
Church
Church Of St Peter
3.1
km
St Stephen On The Downs
3.1
km
Banstead United Reformed Church
2.9
km
Nearby
St Mary's
340 m
Restaurants
Kings Kebab
1.2
km
9 Brighton Road The Parade
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
clean
comfortable
outdated
lack of cleanliness
8.4/10
Great
Rooms
6.6
Location
7.6
Service
7.8
Dining
5.8
Guest reviews
8.4/10
based on 10 reviews
8.1
8.1/10 based on 94 reviews
G.
United Kingdom,
June
2024
7.6/10
The hotel is in a great location, especially near London, making it easy to visit family and friends with just a short drive to Epsom and Gatwick. The rooms were a bit cold, but the staff, like Catolina and her team, were apologetic and helpful when they missed cleaning our room one day. The dining experience had its ups and downs, with some tasty cooked-to-order dishes but also some service hiccups.
Rooms
7.0
The rooms were a bit cold, but overall comfortable with coffee and tea facilities.
Service
8.0
The staff, particularly Catolina and her cleaning team, were apologetic and helpful.
Location
9.0
The hotel is in a great location, especially near London, providing easy access to Epsom, Gatwick, and the train station.
Dining
6.0
The dining experience had its highs and lows, with some tasty cooked-to-order dishes but service hiccups like food arriving cold.
Facilities
8.0
The facilities offered cooked-to-order dishes and pleasant homemade pizza.
Susan
United Kingdom,
April
2024
8.0/10
The hotel offers clean and very comfortable rooms with convenient amenities, but construction works along corridors were a minor downside. The location suited our needs perfectly for visiting family and friends, though there were limited walking distance options. The dining experience had its ups and downs, with occasional shortages but did not deter us from considering a return stay.
Rooms
8.0
The rooms were clean, comfortable, and well-equipped with tea and coffee facilities, a large TV, hairdryer, free Wi-Fi, and a cozy double bed.
Service
8.0
Location
9.0
The location was ideal for our purpose of visiting relatives nearby and recommending for trips to Gatwick Airport, with the convenience of being close to the train station.
Dining
7.0
The dining experience had its ups and downs, with occasional shortages causing minor inconveniences but not overshadowing the overall pleasant stay.
Facilities
8.0
Paul
United Kingdom,
April
2024
5.0/10
My stay at the hotel was a bit of a mixed bag. The rooms were not as clean as I had hoped, even after requesting additional cleaning. I found some unexpected items like a condom on the floor and noticed dust on various surfaces, along with debris from a previous party. The room design was decent, but I missed having a bath, only having a shower available. It felt somewhat outdated, reminiscent of a former Travelodge establishment.
Rooms
5.0
The cleanliness of the rooms was lacking, despite requesting extra cleaning. Found unexpected items like a condom on the floor and noticed dust and debris from a previous party.
Service
Location
6.0
The location was alright, although there were no clear signs warning about the nearby dual carriageway upon leaving the car park. The staff only put up signs at 7 o'clock, causing us to rush. Despite this, the area was clean and comfortable, and the staff were attentive and welcoming.
Dining
5.0
The dining experience was average and somewhat overpriced. The service was efficient, but it didn't leave a lasting impression. Before departing at noon to head back to Kent, we found the food to be just okay.
Facilities
5.0
The facilities were basic and somewhat dated. The hotel lacked signs indicating priority areas like the nearby Aircon plantroom. The hotel seemed more focused on offering budget accommodations rather than luxurious amenities.
clean
outdated
Daniel
United Kingdom,
January
2024
7.0/10
The hotel rooms provided that slight premier feel with soft mattresses and comfortable pillows; however, the stay was not ideal with a travel cot in the room and insufficient beds for the whole family, leading to restless nights. The rooms themselves were modern, spotless, and very comfortable.
Rooms
7.0
The rooms had a premier feel with soft mattresses and comfortable pillows but were not ideal for families with insufficient beds.
Service
7.0
The service was good but not exceptional; I will book directly next time for potentially better service.
Location
8.0
The location seemed nice although we didn't explore much; it was convenient for my visit to the nearby hospital we needed to be at.
Dining
6.0
The dining experience was average; breakfast was not replenished timely, but it wouldn't deter me from staying again.
Facilities
7.0
The hotel had decent facilities, but nothing extraordinary.
Bernard
United Kingdom,
January
2024
8.6/10
The hotel offers modern, spotless, and very comfortable rooms with a lovely new shower. It's located in a quiet area, although there is some noise from the nearby Aircon plant room. The service was excellent, catering to our needs promptly. The location suited our visit perfectly, ideal for those looking to connect with family and friends. The dining experience was top-notch, with freshly cooked meals but could improve on stocking breakfast items. Overall, a pleasant stay with great facilities.
Rooms
8.0
The rooms were modern, spotless, and very comfortable with a lovely new shower.
Service
9.0
The service was excellent, attending to our needs promptly.
Location
9.0
The location was what we were looking for, ideal for visiting family and friends.
Dining
8.0
The dining experience was excellent, with cooked-to-order meals.
Facilities
9.0
The hotel offers great facilities, enhancing the overall stay.
John
United Kingdom,
November
2023
6.4/10
The hotel has freshly refurbished rooms to the normal high standard at Premier Inn, making for a comfortable stay for a couple of nights. However, being positioned beside a fire door that was constantly slamming prevented a decent night's sleep. The hotel is in need of an upgrade.
Rooms
7.0
The rooms are freshly refurbished to the normal high standard at Premier Inn, ensuring a comfortable stay for a couple of nights.
Service
Location
8.0
The hotel seemed nice although we didn't use it much during our stay. The staff arrived at 12 and let me check in straight away, which was convenient. It's in a great location and easy to find, close to a train station, making it ideal for travelers looking for convenience.
Dining
5.0
The dining experience was disappointing as the breakfast service was chaotic and the food quality was inconsistent, with items being served at inappropriate temperatures.
Facilities
Tom
United Kingdom,
August
2023
6.4/10
The hotel is conveniently located and suits visitors with close-by relatives. The rooms were fine, but the noise from neighboring guests was a downside. The location is excellent for golf enthusiasts. The breakfast was a mix of temperatures, and the homemade ice cream was a nice touch.
Rooms
5.0
The rooms needed improvements and were affected by noise from other guests.
Service
8.0
Location
7.0
The location is ideal for golfers and those with nearby relatives.
Dining
6.0
The breakfast had temperature issues, but the homemade ice cream was enjoyable.
Facilities
6.0
Bill
United Kingdom,
August
2023
5.6/10
The hotel had some cleanliness issues in the rooms, but the staff, like Catolina and her team, were apologetic and tried their best to make up for it. The rooms were cold, and the sleeping arrangements were not ideal for a family, leading to poor sleep quality. The location was decent but had time restrictions. Dining was a mixed bag with a wide buffet choice but lacking in service efficiency. Overall, the experience was somewhat disappointing.
Rooms
5.0
Despite some cleanliness issues, the staff tried to rectify the situation.
Service
7.0
Staff, like Catolina and her team, were apologetic and accommodating.
Location
6.0
Decent location with time restrictions and average accessibility.
Dining
5.0
A wide buffet choice but lacking in service efficiency.
Facilities
6.0
Facilities were average, with nothing particularly outstanding.
Apologetic staff
Cleanliness issues
Les
United Kingdom,
July
2023
6.6/10
The hotel was alright overall, with a decent location for golfers but lacking some clear signage and a welcoming atmosphere. The room was standard with a comfy bed but suffered road noise, and the dining options were hit or miss. The facilities were adequate but nothing exceptional.
Rooms
7.0
The room was alright, typical Premier Inn layout with a comfy bed, but road noise was noticeable.
Service
6.0
Location
7.0
The location is convenient for golfers, being close to golf clubs, but the lack of signage and neighboring unwelcoming pub could be off-putting.
Dining
6.0
The dining experience was mixed, with some dishes being well-cooked but others falling short.
Facilities
7.0
The facilities were standard and adequate but nothing exceptional.
William
United Kingdom,
June
2023
7.4/10
The hotel offers comfortable and spotless rooms with coffee and tea facilities. Despite being near a main road, it remains quiet. The double and single bed setup is perfect for a short stay. However, the bed size might be slightly smaller than usual at Premier Inn.
Rooms
8.0
The rooms were nice and quiet, maintaining the usual high standard at Premier Inn.
Service
9.0
The service was friendly and efficient.
Location
7.0
The location is perfect for those heading to Epsom Racecourse. It's easily accessible from the M25, though the surroundings, such as the nearby unwelcoming pub building, may not be ideal.
Dining
6.0
The dining experience was satisfactory, except for the lack of hot meals and intermittent power cuts. The buffet served was great but could have been hotter.
Facilities
7.0
The facilities were sufficient for a good night's stay.
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